You may have noticed that our brushes have recently changed from a black brush to a white brush. After we released the black replacement brushes, we noticed that when the black replacement brushes were inserted into a used liquid it had a negative reaction, stiffening immediately. This caused us to launch an investigation into what happened and why the black brushes we have always used with new liquids were not compatible with used liquids.
After extensive testing, we concluded that we received a bad batch of brushes from our brush vendor. In the process of testing the old black brush, we also tested many new brushes. During this testing process we discovered a white brush and immediately fell in love with how it performed.
Our new white brush is compatible with both brand-new liquids and used liquids. The white brush also has slightly fewer bristles than the black brush, so it will be easier for you to control the amount of liquid on your brush. We tested the white brush in the Brush Softenerand it does not stiffen upon reinsertion into the Pro Base/Finish Gel bottles. All of the problems that we have been hearing about seem to be minimized after changing to the white brush.
Of course, our testing was limited to a controlled setting, so this is where we ask for your feedback. We want to know what your findings are. How do you feel about the new white brushes compared to the old black brushes? Are the liquids lasting longer? Are you still having the same problems with your liquids as you did with the old black brush? Your feedback is very important to us—it is the only way that we can spot a problem and work on a resolution to provide you with a superior product in the future. Please e-mail firstname.lastname@example.org with any and all feedback that you may have regarding the new white brushes. We believe that if you try the new white brushes, you will love them as much as we do!